Customer Portal — self-service under your brand
Customers view their services, invoices, and cases after logging in. The same logo and colors as the rest of the platform. You customize the surface and choose what to display.
Services & Finance · Store & Support · Same login
For suppliers who want to offer customers a clear personal space
The customer portal collects everything the customer needs after purchase in one login.
Supplier and Agency
Customers manage services, invoices, and cases themselves without a separate portal or multiple systems.
Association and Co-op
Members see what you choose to display, often as a home view after logging in.
Customer
A place for agreed services, invoices, order information, and contact with the supplier.
Property Owner and Manager
Tenants see rental invoices, cases, and contact options in the same login under your brand.
Everything the customer needs after purchase
Active customer profiles show services, finances, and domains in one view.
Services, domains, and finances
- Services with period, status, and renewal
- Invoices and credit notes with due dates and status
- Quotes with validity period and status
- Orders with order details
- Domains with period, renewal, and status when domains are active
A service waiting to be activated is enabled once the related invoice is paid.
Order
Support
Support Desk
Help center
Bookings
Guided order flow, including domain integration.
Support
Help pages, operating hours, and contact via the same login.
Support Desk
Customers see their tickets and can reply in threads.
Help Center
Public knowledge base with search and categories.
Bookings
Customers see their bookings when booking is enabled.
Customer Account and Profile in One Flow
Customers manage account settings, organizational details, and profile switching without a separate account.
Clear for both individual and organization
- My Account: password, 2FA, language, notifications, and activity
- Customer Profile: organizational details, addresses, and contacts
- Switch active profile when a user has multiple customer profiles
- Resources for terms, privacy, cookies, and subcontractors
Your Name on the Surface — Same Product,
Your Language
On the website, the surface is called Customer Portal. In the product, the default name is Customer Zone, which you can easily change to what the customer sees.
Custom Display Name
Change Customer Zone to something like Member Portal, My Pages, or your own name.
Custom Terms for Services
Headings and terminology can be adjusted so the portal’s language aligns with your offerings.
Control What’s Visible
Enable or disable the portal, store, and domains per supplier.
Home after login
The customer should feel like the portal belongs to you—visually and linguistically.
Role-based menu
Languages
Home after login
The portal can serve as the customer’s homepage and as an intranet for members/employees.
Role-based menu
Horizontal or vertical menu with custom links.
Languages
Swedish and English, including login texts.
Seamless customer experience
When both employees and customers are on the same profile, the customer lands in the Customer Portal, and employees in the Intranet, with the same branding in both areas.
- One login for the entire customer journey
- Clear role differentiation between customer and employee
- Consistent visual identity across the platform
Would you like to see the Customer Portal live?
We show how the customer works with services, invoices, and support in the same login—and how you manage names, content, and appearance under your brand.